Airthings Warranty for Consumer

Airthings ASA ("Airthings") warrants that the Products shall substantially conform to Airthings' specifications and be free from defects in design, materials and workmanship under the normal use and service for which the Products were designed for a period of twelve (12) months^*, calculated from the date of delivery.

* Longer coverage may apply under your local laws.

The warranty shall only apply to Products which have been paid for in full with valid proof of purchase. Unless prohibited by applicable law, this warranty only applies to the original end-user purchaser. The warranty does not extend to Buyer's customers, agents or representatives, or to other third parties.

Airthings shall, at its option and within reasonable time, either 1) repair, 2) replace or 3) refund defective or non-conforming Products which, in Airthings' opinion, are covered by the warranty. The said remedies are exclusive, and Buyer shall not be entitled to put forth any other remedy or claim related to defective or non-conforming Products on its own initiative.

The warranty constitutes the entire liability of Airthings towards Buyer with regard to defective or non-conforming Products. Unless prohibited by law, Buyer shall not be entitled to pursue any other claim or remedy related to defective or non-conforming Products otherwise available under applicable law, including background legislation or statutes relating to sale of goods.

This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law. Buyer's rights under applicable consumer protection legislation are in addition to this standard warranty.

This warranty applies to Airthings' consumer products and does not apply to 'Airthings for Business' products or commercial products. To ensure product quality and authenticity, warranty coverage applies only to products purchased from Airthings or an Airthings authorized seller, unless otherwise prohibited by law.

If you purchased from a third-party marketplace seller, we will still do our best to help troubleshoot your issue — please reach out to our support team directly.

In addition, the following issues are not covered:

• Any Product that has been lost or stolen;
• Batteries and charger cables/adapters;
• Accidental loss of or damage to the products, including dropping the products;
• Any Product having a defect or damage due to misuse including, but not limited to, installation, placement or operation contrary to Airthings' written installation or operation instructions or normal care and improper or inadequate handling and storage;
• Any Product having a defect or damage due to negligence including, but not limited to, falls, extreme temperatures, high humidity, or water exposure;
• Damage as a result of unauthorized repairs or alteration(s) made by a party other than Airthings;
• Normal wear and tear;
• Connection issues due to circumstances outside Airthings' control, e.g., evolving WiFi or Bluetooth standards that are not supported by the products;
• Products used in regions where the products are not certified/authorized for use;
• Products used for commercial use, including leasing to consumers;
• Products otherwise used in violation of our standard terms of service;
• Unforeseen circumstances or causes beyond Airthings' control, including but not limited to catastrophe, fault or negligence of the purchaser or any third party, acts of God, war, terrorism, riot, acts of civil or military authorities, fire, floods, or accidents; and
• Any Product that has not been paid for in full with a valid proof of purchase from Airthings or an Airthings authorized seller.

Valid proof of purchase:

• Order number, sales receipt, or invoice from online purchases made through Airthings website; or
• A copy of your dated sales receipt or invoice from Airthings' authorized sellers that shows a description of the Product along with its price

Customers may be responsible for return shipping costs depending on location. Airthings will cover the cost of sending replacement products back to you.

Please note that customers returning products from outside Norway are responsible for all shipping charges, duties and taxes.

Airthings does not accept returns for products which are not broken or delivered incorrectly.

At Airthings, we care deeply about our customers and about helping people live in healthier indoor environments. In certain situations, we may offer solutions outside of standard warranty coverage at our discretion.

If you experience any issue — whether covered under warranty or not — we encourage you to reach out. Our support team will do their best to find a resolution.

Airthings Americas, Inc. ("Airthings") warrants to the original purchaser that Airthings products ("Product(s)") shall substantially conform to the Product specifications and be free from defects in design, materials and workmanship under the normal use and service for which the Products were designed for a period of twelve (12) months, calculated from the later of the date of purchase (or delivery if ordered on the Internet.)

* Longer coverage may apply under your local laws.

Unless prohibited by applicable law, this warranty only applies to the original end-user purchaser and does not extend to any subsequent owner or transferee of the Product.

If a claim is made under this warranty and, after investigation by Airthings, proves to be valid, Airthings will, at its sole option and within reasonable time, repair, replace, or refund the purchase price of the Product.

Your rights under applicable consumer protection legislation are in addition to this standard warranty.

This warranty applies to Airthings' consumer products and does not apply to 'Airthings for Business' products or commercial products. To ensure product quality and authenticity, warranty coverage applies only to products purchased from Airthings or an Airthings authorized seller, unless otherwise prohibited by law.

If you purchased from a third-party marketplace seller, we will still do our best to help troubleshoot your issue — please reach out to our support team directly.

In addition, the following issues are not covered:

• Any Product that has been lost or stolen;
• Batteries and charger cables/adapters;
• Accidental loss of or damage to the products, including dropping the products;
• Any Product having a defect or damage due to misuse including, but not limited to, installation, placement or operation contrary to Airthings' written installation or operation instructions or normal care and improper or inadequate handling and storage;
• Any Product having a defect or damage due to negligence including, but not limited to, falls, extreme temperatures, high humidity, or water exposure;
• Damage as a result of unauthorized repairs or alteration(s) made by a party other than Airthings;
• Normal wear and tear;
• Connection issues due to circumstances outside Airthings' control, e.g., evolving WiFi or Bluetooth standards that are not supported by the products;
• Products used in regions where the products are not certified/authorized for use;
• Products used for commercial use, including leasing to consumers;
• Products otherwise used in violation of our standard terms of service;
• Unforeseen circumstances or causes beyond Airthings' control, including but not limited to catastrophe, fault or negligence of the purchaser or any third party, acts of God, war, terrorism, riot, acts of civil or military authorities, fire, floods, or accidents; and
• Any Product that has not been paid for in full with a valid proof of purchase from Airthings or an Airthings authorized seller.

Valid forms of proof of purchase include:

• Order number, sales receipt, or invoice from online purchases made through Airthings website; or
• A copy of your dated sales receipt or invoice from Airthings' authorized sellers that shows a description of the Product along with its price

Customers may be responsible for return shipping costs depending on location. Airthings will cover the cost of sending replacement products back to you.

At Airthings, we care deeply about our customers and about helping people live in healthier indoor environments. In certain situations, we may offer solutions outside of standard warranty coverage at our discretion.

If you experience any issue — whether covered under warranty or not — we encourage you to reach out. Our support team will do their best to find a resolution.