.svg){kind=small}
Every measure counts
Regular calibration by the Airthings Lab keeps your Corentium Pro accurate, compliant, and ready for every reading.
Calibration
Welcome to the Airthings Lab
Located in Massachusetts, our NRPP and NRSB certified radon chamber and lab experts are ready to ensure that your Corentium Pro instruments provide the best accuracy during every single radon measurement.
How it works
The calibration service step by step
BEFORE CALIBRATION
1 . Preparing your device
When your Corentium Pro arrives at the Airthings Lab, we will:
→ Clean battery terminals and replace batteries
→ Replace any missing rubber parts
→ Remove any attachments and include them in your return package
→ Polish the unit
→ Perform firmware updates
→ Replace any missing rubber parts
→ Remove any attachments and include them in your return package
→ Polish the unit
→ Perform firmware updates
DURING CALIBRATION
2 . Calibrating your device
Next, we place your Corentium Pro in a controlled radon chamber to:
→ Expose it to a known radon concentration
→ Record exposure data and file
→ Run through calibration software
→ Apply calibration factor
→ Verify calibration meets official guidelines
→ Update calibration label
→ Create calibration certificate
AFTER CALIBRATION
3. Returning your device
Once calibration is finished, we carefully prepare your device for shipping:
→ Repackage your Corentium Pro in your original shipping materials
→ Ship it back to you via UPS/FedEx Ground
→ Provide tracking information and delivery notifications
The calibration service step by step
01 Preparing your device
When your Corentium Pro arrives at the Airthings Lab, our technicians will:
→ Clean battery terminals
→ Replace batteries and any missing rubber feet, usb or power covers
→ Remove any attachments and include them in your return package
→ Polish and clean the unit (avoiding your custom labels)
→ Perform firmware updates if needed
→ Place your monitor in a radon free background for 20 hours
02 Calibrating your device
Next, we place your Corentium Pro in a controlled radon chamber to:
→ Expose it to a known radon concentration
→ Record exposure data and file
→ Run through calibration software
→ Apply calibration factor
→ Update calibration label
→ Create calibration certificate
03 Returning your device
Once calibration is finished, we carefully prepare your device for shipping:→ Repackage your Corentium Pro in your original shipping materials (including any attachments you sent, if applicable)
→ Ship it back to you via UPS Ground
→ Provide tracking information and email notifications so you know exactly when it will arrive
FAQ
Frequently asked questions
How much does it cost?
Re-calibration is $149 plus $25 return shipping. If you are sending multiple units for calibration, then return shipping is lowered to $15 for each subsequent additional unit.
Where to ship in the US?
Airthings Lab, 9 Main Street, Sutton, MA 01590, Suite 2F
Can I order calibration anywhere?
The online ordering system is for US customers only. For customers outside the US, please visit our help desk FAQ to find out where to have your unit calibrated.
How do I order a calibration?
Ordering a calibration is simple. Make sure you have all the serial numbers of your units that need calibration, then click the button below to start your purchase.
Order Calibration →
Order Calibration →
