Register your Airthings home products for a free 5-year extended warranty.
Please note that this extra coverage is in addition to your standard warranty that applies even if you choose not to register your product. Must be registered within 30 days of purchase.
FAQs
Here you can find some of the most anticipated FAQs for our extended warranty.
Am I eligible for the extended 5 year warranty?
Only Airthings consumer products purchased from Airthings.com or our Authorized retailers/resellers from August 1st 2022 are eligible for the extended warranty.
Renew air purifier is not eligible for the 5-year warranty (standard warranty still applies).
What are the conditions of the warranty?
Registration of your Airthings product must occur within 30 days from the time of purchase in order to be eligible extension. The extended warranty increases your 12 month or 24 month warranty to 5 years from the time of purchase.
How can I make a warranty claim?
Get in touch with our Customer Success team to make a claim. You must have a copy of the original purchase receipt in order to file the claim if you choose not upload the receipt during the registration.
What if I have multiple products?
You can register all your products in a single session by using the "Add Another Device" button on the registration form above.
Do I need to upload a copy of my receipt?
It is not mandatory to upload a receipt at the time of registration, however this can things easier if you need to process a claim. If you choose to not upload a receipt you will be required to provide the proof of purchase from one of our authorised resellers/retailers at the time of a claim.